Everything You Need to Know About Shopping, Services & Support with ARAMEK

ARAMEK is a B2B/B2C hybrid provider of IT solutions and technology goods.  We provide hardware, software and fully managed services to individuals, small businesses, government agencies, retail establishments, health care facilities and educational institutions.

We operate primarily online with service hubs in key metro areas. Our team provides nationwide coverage for shipping, remote support, and business IT deployments. You can Contact Us to find your nearest service center or solutions expert. 

Yes. ARAMEK serves both retail customers and organizations. We customize our products to meet your needs, whether you are buying a single laptop or configuring 100 workstations.

Just look through our catalog, put things in your car, and pay safely when you are done. Business customers have the option to submit a purchase order or take a quote.

PayPal, wire transfer, procurement order (for authorized business accounts), and all major credit cards are accepted. Eligible customers have access to financing options.

You can email on support@aramek.com or call 1-800-ARAMEK-IT to change or cancel your order.

Most of the in-stock items are shipped in one to two commercial days. At checkouts, you can choose between early and next day delivery options.

ARAMEK only ships within the United States at this moment. Please contact our enterprise sales team for large foreign purchases.

As soon as your order ships you will receive an email with tracking link. You can also log in to your ARAMEK account to see the status of the order.

ARAMEK offers a 15-day return window for most items. The item should be in good condition and unopened. Software, BESPOKE order, and customized equipment are some examples of things that may not be returnable.

Log into your ARAMEK account or visit our Returns Center to start the process. You'll receive instructions for return shipping and eligibility.

Yes. All qualified goods come with manufacturer's warranty

Visit start a service request, go visit our Warranty & Repair page. We provide both in-store and mail-in options for consumer and business clients.

Our assistance staff in the United States provide support with device settings, setups and troubleshooting. Our IT solution plans provide businesses access to managed support 24\7.

We can be reached via email at 1-800-ARAMEK-Tech, email at techsupport@aramek.com, or on live chat.

ARAMEK provides companies of all sizes with specialized clouds, cyber security, device life -cycle’s management, procurement and IT infrastructure services

Visit our Business Solutions page to apply. Once approved, you'll receive access to volume pricing, dedicated account managers, and custom support options.

Yes. ARAMEK offers custom procurement, asset management, and education discounts for K–12, higher education, and government organizations. Contact our public sector team for more info.